Shipping Policy – TrendVault

Last Updated: 5-12-2025

At TrendVault, we are committed to delivering your orders in a timely and transparent manner. Please read our Shipping Policy carefully to understand how your orders are processed and delivered.

1. Order Processing

• Orders are processed within 1–3 business days (excluding weekends and public holidays).

• Once processed, orders are handed over to our trusted shipping partners.

• You will receive a shipping confirmation email once your order has been dispatched.

2. Shipping Destinations

We currently ship to the following regions:

• United States (USA)

• United Kingdom (UK)

• India

• United Arab Emirates (UAE)

• European Union (EU)

If a destination is unavailable at checkout, shipping to that location is not supported at this time.

3. Estimated Delivery Time

Estimated delivery times include order processing + shipping:

• Standard Shipping: 7–15 business days

Delivery times may vary depending on the destination, customs processing, weather conditions, carrier delays, or peak seasons.

4. Shipping Charges

• Shipping fees (if applicable) are calculated and displayed at checkout

• Any free shipping promotions will be clearly mentioned on the website

5. Tracking Information

• Tracking details will be sent via email once your order is shipped

• Tracking updates may take 3–5 business days to become active

6. Customs, Duties & Taxes

• International shipments may be subject to customs duties, taxes, or import fees

• These charges are the responsibility of the customer

• TrendVault is not responsible for delays caused by customs clearance

7. Incorrect or Incomplete Address

• Customers are responsible for providing accurate shipping information

• Orders shipped to incorrect or incomplete addresses are not eligible for refunds

• If an order is returned due to address issues, reshipping fees may apply

8. Delayed or Lost Shipments

• If your shipment is delayed beyond the estimated delivery timeframe, please contact us for assistance

• TrendVault is not responsible for delays once the package is in the carrier’s possession

• Lost shipments will be reviewed and resolved on a case-by-case basis

9. Damaged Items During Shipping

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos or videos so we can assist you promptly.

10. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.

11. Contact Us

For shipping-related questions or concerns, please contact us:

📧 Email: trend.vault.team@gmail.com